Introduction and general information
Thank you for your interest in our website. The protection of your personal data is very important to us. In the following you will find information on how we handle your data collected through your use of our website. Your data will be processed in accordance with the legal regulations on data protection.
Responsible in terms of the DSGVO
Server log files
When you access our website, it is technically necessary that data is transmitted to our web server via your internet browser. The following data is recorded during an ongoing connection for communication between your internet browser and our web server:
Date and time of the request
Name of the requested file
Page from which the file was requested
Used web browser and used operating system
(Complete) IP address of the requesting computers
Transferred data volume
We collect the listed data to ensure a smooth connection of the website and to enable a comfortable use of our website by the users. In addition, the log file serves to evaluate system security and stability as well as for administrative purposes. The legal basis for the temporary storage of the data or log files is Art. 6 para. 1 lit. f DSGVO.
For reasons of technical security, in particular to defend against attempts to attack our web server, this data is stored by us for a short period of time. On the basis of this data, it is not possible for us to draw conclusions about individual persons. After 3 weeks at the latest, the data will be anonymized by shortening the IP address at domain level, so that it is no longer possible to establish a reference to the individual user.
In an anonymous form, the data may also be processed for statistical purposes. At no time will this data be stored together with other personal data of the user, compared with other databases or passed on to third parties.
You can set your browser to inform you about the setting of cookies and to allow cookies only in individual cases, to exclude the acceptance of cookies for specific cases or in general, and to activate the automatic deletion of cookies when closing the browser. The cookie settings can be administered for the respective browser under the following links.
Google Chrome: http://support.google.com/chrome/bin/answer.py?hl=de&hlrm=en&answer=95647
Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Internet Explorer: http://windows.microsoft.com/de-DE/windows-vista/Block-or-allow-cookies
You can also individually manage the cookies of many companies and functions that are used for advertising. To do this, use the appropriate user tools, available at https://www.aboutads.info/choices/ oder http://www.youronlinechoices.com/uk/your-ad-choices
Most browsers also offer a so-called "do-not-track function", which allows you to indicate that you do not want to be "tracked" by websites. When this feature is enabled, the browser tells ad networks, websites and applications that you do not want to be tracked for behavioral advertising and the like. For information and instructions on how to edit this feature, please refer to the links below, depending on your browser's vendor:
Google Chrome: https://support.google.com/chrome/answer/2790761?co=GENIE.Platform%3DDesktop&hl=de
Mozilla Firefox: https://www.mozilla.org/de/firefox/dnt/
Internet Explorer: https://support.microsoft.com/de-de/help/17288/windows-internet-explorer-11-use-do-not-track
Please note that if you disable cookies, the functionality of this website may be limited.
Web form for requesting an offer
Our website provides a web form where you can contact us to request a free quote for our services by e-mail and telephone. The transmission of personal data via the web form is exclusively encrypted. If you use this option, the data entered in the input mask will be transmitted to us and stored. These data are: User's e-mail address, first and last name, form of address, postal address and telephone number. At the time the message is sent, the following data is also stored: Date and time.
In this context, the data will not be passed on to third parties. The data will only be processed within the scope of the specified purpose - to send an offer and to contact you by telephone. The legal basis for the processing of data transmitted in the course of sending an e-mail is the implementation of pre-contractual measures or a contract in accordance with Art. 6 Para. 1 lit. b DSGVO or your consent given to us in accordance with Art. 6 Para. 1 S. 1 lit. a DSGVO.
Your personal data will generally be deleted as soon as they are no longer required for the purpose of their collection. The personal data collected for the purpose of requesting an offer will be deleted as soon as the offer has been sent and a prompt telephone contact with you has taken place or has been unsuccessful. Continued processing is only carried out if it is necessary within the framework of a resulting initiation and processing of a contract or for the fulfilment of resulting contractual purposes.
Contact form and contact by e-mail
If you send us inquiries via contact form or e-mail, your details from the inquiry form or your e-mail, including the first name and surname, title, postal address you provide there, will be stored by us for the purpose of processing the inquiry and in the event of follow-up questions. The indication of an e-mail address is required for contact purposes, the indication of your name and your telephone number is voluntary. Under no circumstances will we pass on this data without your consent. The legal basis for the processing of the data is our legitimate interest in answering your request in accordance with Art. 6 para. 1 lit. f DSGVO and, if applicable, Art. 6 para. 1 lit. b DSGVO, if your request is aimed at the conclusion of a contract. Your data will be deleted after the final processing of your inquiry, provided that there are no legal obligations to keep records. In the case of Art. 6 para. 1 lit. f DSGVO, you can object to the processing of your personal data at any time.
You have the possibility to register for certain services provided on our website and to create a user profile. Within the scope of registration and setup, we collect and use the following personal data:
First and last name
Date and time of registration
Furthermore, voluntary information can be provided (e.g. telephone number etc.). Mandatory data, which are given for the purpose of registration, are marked in the input mask with an asterisk as mandatory field. With your user account, you will have the opportunity to use other parts of our website and to log in for the offers you have purchased. The legal basis for data processing is, with consent, Art. 6 para. 1 lit. a DSGVO or Art. 6 para. 1 lit. b DSGVO, if the processing is necessary for the provision of the requested services. Your data will be deleted as soon as the user account on our website is deleted and as long as there is no legal obligation to keep the data. A change and/or deletion of your user account, including the data you have provided, can usually be made directly in your user account after logging in or by sending a message to the person responsible mentioned in the introduction.
If you would like to receive the newsletter offered on the website with regular information about our offers and products, we need your e-mail address as mandatory information. Additional data is provided in order to address you personally in the newsletter and/or to identify you if you wish to exercise your rights as a data subject.
We use the so-called double opt-in procedure for sending the newsletter. This means that we will only send you our newsletter by e-mail if you have expressly confirmed to us that you agree to receive newsletters. In the first step, you will receive an e-mail with a link that you can use to confirm that you, as the owner of the corresponding e-mail address, wish to receive future newsletters. With the confirmation you give us your consent according to Art. 6 para. 1 lit. a DSGVO that we may use your personal data for the purpose of the desired newsletter dispatch.
When you register for the newsletter, we store, in addition to the e-mail address required for sending the newsletter, the IP address you used to register for the newsletter as well as the date and time of registration and confirmation, in order to be able to trace possible misuse at a later date.
You can unsubscribe from the newsletter at any time using the link included in each newsletter or by sending an e-mail to the person responsible as described above. Once you have cancelled your subscription, your e-mail address will be deleted from our newsletter distribution list immediately, unless you have expressly consented to the continued use of the data collected or the continued processing is otherwise permitted by law.
Our website uses Google Analytics, a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. ("Google"). Google Analytics uses so-called cookies. These are text files which are stored on your computer and which enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. We only use Google Analytics with activated IP anonymization. This means that the IP address of the user is shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area, which means that a personal reference can be excluded. Google is certified for the US-European data protection agreement "Privacy Shield", which guarantees compliance with the data protection level applicable in the EU.
Insofar as you have given your consent to this in accordance with Art. 6 Para. 1 S. 1 lit. a DSGVO, the processing on this website is for the purpose of website analysis.
A click on the following link prevents the collection by Google Analytics by setting a so-called opt-out cookie:
Goolge Web Fonts
(1) We use "Google Web Fonts" on our website, a service of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter referred to as: "Google"). Google Web Fonts enables us to use external fonts, so-called Google Fonts. For this purpose, the required Google Fonts are loaded from your web browser into your browser cache when you access our website. This is necessary so that your browser can also display our texts in a visually improved way. If your browser does not support this function, a standard font from your computer will be used for display. The integration of these web fonts is done by a server call, usually a Google server in the USA. This tells the server which page of our website you have visited. The IP address of the browser of the visitor's end device is also stored by Google.
(2) We use Google Web Fonts for optimization purposes, in particular to improve the use of our website for you and to make its design more user-friendly.
(3) This is also our legitimate interest according to Art. 6 Para. 1 lit. f DSGVO.
(4) Google has subjected itself to the Privacy Shield Agreement concluded between the European Union and the USA and has certified itself. Google thereby undertakes to comply with the standards and regulations of European data protection law. Further information can be found in the entry linked below: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active
(5) Informationen des Drittanbieters: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001.
Weitere Informationen zum Datenschutz können Sie der Datenschutzerklärung von Google entnehmen:
Weitergehende Informationen zu Google Web Fonts finden Sie unter
http://www.google.com/webfonts/, https://developers.google.com/fonts/faq?hl=de-DE&csw=1 und
We use "Google reCAPTCHA" (hereinafter "reCAPTCHA") on our website. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("Google").
The purpose of reCAPTCHA is to check whether the data input on our website (e.g. in a contact form) is done by a human being or by an automated program. For this purpose, reCAPTCHA analyzes the behavior of the website visitor based on various characteristics. This analysis starts automatically as soon as the website visitor enters the website. For analysis, reCAPTCHA evaluates various information, e.g.
Duration of the website visitor's stay on the website
mouse movements made by the user
The data collected during the analysis is forwarded to Google.
The reCAPTCHA analyses run completely in the background. Website visitors are not notified that an analysis is taking place. The data processing is based on Art. 6 para. 1 lit. f DSGVO.
We have a legitimate interest in protecting our website from improper automated spying and from unwanted automated transmissions (spam).
Google is certified for the us-European data protection agreement "Privacy Shield", which guarantees compliance with the data protection level applicable in the EU.
Our website uses plugins from the YouTube site operated by Google. The operator of the site is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. When you visit one of our sites equipped with a YouTube plugin, a connection to the YouTube servers is established. This tells the YouTube server which of our pages you have visited.
If you are logged in to your YouTube account, you allow YouTube to associate your surfing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.
Irrespective of a playback of the embedded videos, a connection to the Google network "DoubleClick" is established each time this website is called up, which may trigger further data processing operations without our influence.
Google is certified for the u.s.-European data protection agreement "Privacy Shield", which guarantees compliance with the level of data protection applicable in the EU.
Data transfer and recipient
Your personal data will not be transferred to third parties, except for
- if we have explicitly pointed this out in the description of the respective data processing.
- if you have given your express consent in accordance with Art. 6 para. 1 sentence 1 lit. a DSGVO,
- the disclosure pursuant to Art. 6 para. 1 sentence 1 letter f DSGVO is necessary for the assertion, exercise or defence of legal claims and there is no reason to assume that you have an overriding interest worthy of protection in not disclosing your data,
- in the event that there is a legal obligation to pass on the data pursuant to Art. 6 para. 1 sentence 1 lit. c DSGVO and
- as far as this is necessary for the processing of contractual relationships with you according to Art. 6 para. 1 sentence 1 lit. b DSGVO.
We also use external service providers for the processing of our services, which we have carefully selected and commissioned in writing. They are bound by our instructions and are regularly checked by us. With whom we have, if necessary, concluded contract processing agreements in accordance with Art. 28 DSGVO. These are service providers for webhosting, sending e-mails and maintenance and servicing of our IT systems etc. The service providers will not pass on this data to third parties.
In accordance with Art. 32 DSGVO and taking into account the state of the art, the implementation costs and the nature, scope, circumstances and purposes of the processing as well as the varying probability of occurrence and severity of the risk to the rights and freedoms of natural persons, we take appropriate technical and organizational measures to ensure a level of protection appropriate to the risk. This website uses SSL encryption for security reasons and to protect the transmission of confidential content.
Duration of storage of personal data
The duration of the storage of personal data is determined by the relevant legal retention periods (e.g. from commercial law and tax law). After expiry of the respective period, the corresponding data is routinely deleted. If data is required for the fulfillment of a contract or the initiation of a contract, or if we have a legitimate interest in its further storage, the data will be deleted if it is no longer required for these purposes or if you exercise your right of revocation or objection.
In the following, you will find information on the rights of data subjects that the applicable data protection law grants you vis-à-vis the person responsible for processing your personal data:
The right to request information about your personal data processed by us pursuant to Art. 15 DSGVO In particular, you may request information on the purposes of processing, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the existence of a right of rectification, cancellation, restriction of processing or opposition, the existence of a right of appeal, the origin of your data, if it has not been collected from us, as well as the existence of automated decision making including profiling and, if applicable, meaningful information on its details.
The right to demand, in accordance with Art. 16 DSGVO, the immediate correction of incorrect or completion of your personal data stored with us.
The right, in accordance with Art. 17 DSGVO, to demand the deletion of your personal data stored with us, unless processing is necessary to exercise the right to freedom of expression and information, to fulfil a legal obligation, for reasons of public interest or to assert, exercise or defend legal claims.
The right to demand, in accordance with Art. 18 DSGVO, the restriction of the processing of your personal data, if the accuracy of the data is disputed by you, if the processing is unlawful but you refuse to delete it and we no longer require the data, but you require it for the assertion, exercise or defence of legal claims or if you have lodged an objection to the processing in accordance with Art. 21 DSGVO
The right, in accordance with Art. 20 DSGVO, to receive your personal data that you have provided us with in a structured, common and machine-readable format or to request that it be transferred to another responsible party.
The right to complain to a supervisory authority in accordance with Art. 77 DSGVO. As a rule, you may contact the supervisory authority of the federal state of our registered office mentioned above or, if applicable, that of your usual place of residence or workplace for this purpose.
The right to revoke consents granted pursuant to Art. 7 para. 3 DSGVO: You have the right to revoke at any time with effect for the future any consent to the processing of data once granted. In the event of revocation, we will immediately delete the data concerned, unless further processing cannot be based on a legal basis for processing without consent. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until revocation;
Right of objection
If your personal data is processed by us on the basis of legitimate interests in accordance with Art. 6 Par. 1 S. 1 lit. f DSGVO, you have the right, in accordance with Art. 21 DSGVO, to object to the processing of your personal data if this is done for reasons arising from your particular situation. Insofar as the objection is directed against the processing of personal data for the purpose of direct marketing, you have a general right of objection without the need to specify a special situation.
If you wish to exercise your right of revocation or objection, simply send an e-mail to email@example.com.
Social networks (Facebook, Twitter and Xing) are only integrated on our website as links to the corresponding services. After clicking on the integrated text/image link, you will be redirected to the page of the respective provider. Only after this redirection will user information be transferred to the respective provider. For information on how your personal data is handled when using these websites, please refer to the respective data protection regulations of the providers you use.
Subject to change
We reserve the right to adapt or update this data protection declaration if necessary in accordance with the applicable data protection regulations. In this way, we can adapt it to current legal requirements and take into account changes in our services, e.g. when introducing new services. The most recent version applies to your visit.